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Millennials: Let’s give them what they need to be successful leaders!

Do you put your millennials in a box?  Do you know what they want when it comes to being a more successful supervisor, manager or leader?  Carol Heady will share her insight based on her own research and experiences with three cohorts, emerging leaders–millennials with two years or less of supervisory experience, millennials managing millennials and non-millennials (Gen X and Boomers) managing millennials. 

Carol has sought to explore what strengths or attributes millennials bring to their leadership role, their greatest challenges and conflicts, the challenges of supervising millennials and if there was one thing they could have learned prior to becoming a supervisor to be a more successful leader what would that be?

There are some broad assumptions, perceptions and misconceptions about millennials.  Carol’s presentation will prompt reflection, challenge us to think outside the “generational box” and create the opportunity to share experiences with interactive discussions.

Carol Heady is founder and president of Learning and Performance Solutions, she brings more than 25 years business experience from a diverse background including: academia, financial services, retail, and telecommunications to her clients. Carol is a professional trainer, consultant, facilitator, author, speaker and executive coach.

Prior to founding Learning and Performance Solutions, Carol held several corporate training and development positions at major companies including M & T Bank, MetLife, Ethan Allen Inc., and Cablevision Systems Inc. In addition to her human resource development experience, she has an extensive customer service and operations background from a fourteen-year career in financial services.

Carol obtained her M.S. in Organizational Management and Human Resource Development from Manhattanville College, and received her coaching training from the leading global provider of coach training programs, Coach U. She is a certified facilitator for three international training companies: Achieve Global, Development Dimensions International (DDI) and Omega Performance Inc.

Carol is  co-author of the book, Turning Rants Into Raves: Turn  Your Customers on Before They Turn on YOU!  She is a contributing author to Women as Leaders: Strategies for Empowerment and Communication and Group Coaching: A Comprehensive Blueprint.

To meet the needs of our clients we work with strategic partners who have expertise in the areas of customer service, management and leadership development, and executive coaching.

Some of our business clients include:

CNB Bank
Center for Financial Training
Century 21 Department Store
Chemung Canal Trust Company
Culinary Institute of America
Dade Behring
Jeff Bank
Hudson Valley Gateway Chamber of Commerce
Lower Westside Household Services, Inc.
Mahopac National Bank
Manhattanville College
Marist College
Naugatuck Valley Community College
NBT Bank
Rondout Savings Bank
United Way
Westchester Community College

This month's sponsor is: Emergency One

Emergency One specializes in urgent care, pre-employment screenings, and EAP programs. With locations in Kingston, Hyde Park and New Windsor they offer convenience to employers in the Hudson Valley.